St David's is a large teaching practice based on the west side of Newport. There are 6 partners, 9 salaried GP's, 8 GP Registrars, 3 practice nurses,1 Advanced Clinical Practitioners,  1 MSK Practitioner, 4 Health Care Assistants, 2 Pharmacists, 2 pharmacist technicians and one physician associate, along with a large administrative team.

The doctors and staff are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations.

GP Practice of the year 2021.

Prescription Processing Times

• Collecting from St David’s Clinic: Please allow 72 hours
• Collecting from a pharmacy: Allow 5 working days
Note: These timeframes exclude weekends and bank holidays

Prescription Queries
If you have a question about your prescription, please call the surgery and select Option 2 on the phone menu.
Lines are open between 12:00pm and 4:00pm, Monday to Friday.

URGENT PRESCRIPTION REQUESTS

Only medications deemed as urgent by our pharmacist or Duty GP will be processed same day and are to be collected from the main site, St David’s Clinic

Requests for late-ordered medication(s) are not considered urgent.

We aim to process urgent requests promptly but cannot guarantee same-day turnaround. A text notification will be sent once the request has been processed.

It is the patient’s responsibility to ensure that repeat prescription requests are ordered in time. If you forget to obtain repeat medication, contact your pharmacy for assistance under the Urgent Provision of Repeat Medication Service who may be able to supply you with a further cycle of previously repeated medicine. See below for further information.

EMERGENCY SUPPLY OF MEDICINE FROM YOUR LOCAL PHARMACY

Did you know that your local pharmacy can provide you with an emergency supply of medicine?

If you run out of prescribed medicine and can’t get a prescription before your next dose, you may be able to obtain an emergency supply from a pharmacy. You should take an old prescription/repeat slip or the medicine packaging with you to the pharmacy, if you have it.

You'll be assessed by the pharmacist to find out:

• If you need the medicine immediately

• Who previously prescribed the medicine

• What dose of the medicine you normally take

The pharmacist needs to know the answers to these questions before they can make an emergency supply of a prescription–only medicine. They will keep a record of your details, the medicine they provide and the nature of the emergency. The pharmacist will also inform your GP that an emergency supply has been made.

Find out more about this service on their website. Pharmacies - Aneurin Bevan University Health Board

Introduction

You have been referred into our joint injection clinic by a GP, as an injection may help with your symptoms.

This information explains what the injection involves and what to expect. If you have any questions, you can discuss them with our physiotherapist, Troy, during your appointment. The injection may include a corticosteroid (steroid), a local anaesthetic, or both.

What are Corticosteroids?

Steroid injections are used to treat joint and soft tissue problems. They are strong anti-inflammatory medicines that help reduce pain and swelling. This can make movement more comfortable and support your recovery, helping you return to normal activities sooner. It can take 10-14 days for the full effect of the steroid within the joint or tissue.

What is Local Anaesthetic?

Lidocaine can be used with the steroid to provide rapid and temporary reduction in pain within the local joint or tissue.

What should I do after the injection?

After your injection, it’s important to rest the area for 1–2 days. Gentle movement is fine, but try to avoid overusing the joint or returning too quickly to activities that previously caused pain. This allows the injection to work effectively and reduces the risk of irritation.

What if I am unwell on the day?

If you feel unwell or are taking antibiotics, please rearrange your appointment so we can treat you safely.

What if I have had other injections recently?

If you have had a COVID or flu vaccine within the last two weeks, please contact us to rearrange your appointment.

Are there any side effects?

Steroid injections are generally safe, and serious complications are very rare. Some people may experience a temporary increase in pain for a day or two after the injection, which usually settles on its own.

Very rarely, an infection can develop. If you notice increasing pain, redness, swelling, or feel unwell with a fever, you should seek medical advice urgently.

Allergic reactions are also very rare and would usually happen shortly after the injection.

Some people may notice a slight change in skin colour around the injection site, or a small dip in the skin. These effects are uncommon and often improve over time.

Repeated injections into the same joint over time may contribute to wear in the joint, so this will always be considered carefully as part of your treatment.

Occasionally, people may notice temporary effects such as facial flushing, changes in their menstrual cycle, or acne if they are prone to it.

 Steroid injections can cause a short-term rise in blood sugars for diabetic patients.

Any questions?

If you have any concerns, please discuss them with our physiotherapist, Troy, during your appointment.